Decision details

That the Executive;

(1)  Approves the entering into a contract extension with Serco for a period of two years, with effect from 1^st April 2020 to 31^st March 2022 to include the following services:

·         Information Management Technology

·         Payroll

·         HR Administration

·         Customer Service Centre (CSC)

·         Exchequer Services and Adult Care Finance.

(2)  Approves the insourcing of the following services into the Council, with effect from the 1^st April 2019;

·         Mosaic technical development support

·         Freedom of Information , Complaints and Information Governance (including Subject Access Requests) administration

·          Agresso (also known as Business World On) System Administration (People Management).

(3)  Delegates to the Chief Executive in consultation with the Leader of the Council and Executive Councillor for Community Safety and People Management authority to take all decisions relating to the future commissioning or provision of Professional People Management services to the Council and to schools

(4)  Delegates to the Chief Executive authority to determine the final terms of the extension and insourcing referred to in paragraphs 1 and 2 above and approve the form and the entering into of all contractual and other documentation necessary to give effect to the said extension and insourcing in consultation with the Leader of the Council.