Decision details

1.    That the future IMT services design and sourcing approach be approved as follows:

a)    The implementation of a multi-supplier IMT service delivery model involving external suppliers who are specialists in specific areas of IMT service delivery, supplemented by some in-house delivery.

b)    The outsourcing of the following IMT services to external suppliers:

                                          i.         Support Desk and Operations (including end user device management and device security services)

                                         ii.         Managed Cloud Services and Enhanced Security Services

c)    The insourcing of the following IMT services:

                                          i.         Service Integration and Management (SIaM

                                         ii.         Application Support

                                        iii.         VIP Support

                                       iv.         Technical Operations (data centres)

                                         v.         Vendor and Licence Management

2.    That the carrying out of the necessary procurement processes to secure the services of external suppliers referred to in 1b be approved.

3.    That authority be delegated to the Executive Director responsible for Commercial, in consultation with the Executive Councillor for Highways, Transport and IT, to take all necessary decisions and steps to progress the in-sourcings referred to in 1c and to progress the procurements referred to in 2 up to and including the award of contracts.